Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect your information and maintain your trust.

Last Updated: October 24, 2024

Data Collection

  • Personal Information: Email address, username, and authentication details required for account creation and verification.
  • Chat Data: Conversation history and interaction data with your AI companions.
  • Usage Information: Device information, IP address, and usage patterns to improve our service.
  • Payment Information: Processed securely through our payment processor, we do not store complete payment details.

Data Protection

  • End-to-end encryption for all chat conversations
  • Industry-standard security measures to protect user data
  • Regular security audits and vulnerability assessments
  • Secure data storage with multiple layers of encryption

Data Usage

  • Personalization: Improving your AI companion's responses and personality
  • Service Improvement: Analyzing usage patterns to enhance features
  • Customer Support: Addressing technical issues and user inquiries
  • Legal Compliance: Meeting regulatory requirements and preventing abuse

Data Sharing

  • We never sell your personal data to third parties
  • Data is shared only with essential service providers under strict confidentiality agreements
  • Anonymous, aggregated data may be used for service improvements
  • Legal requirements may necessitate sharing with authorities

Data Storage

  • Data stored in secure, encrypted databases
  • Regular backups with multiple redundancy layers
  • Geographically distributed servers for optimal performance
  • Automatic data deletion when no longer needed

User Rights

  • Right to access your personal data
  • Right to request data modification or deletion
  • Right to export your data
  • Right to withdraw consent for data processing

Data Retention

  • Account data retained while account is active
  • Chat history kept for personalization purposes
  • Inactive accounts archived after 12 months
  • Deleted account data permanently removed within 30 days

Compliance

  • GDPR compliance for EU users
  • CCPA compliance for California residents
  • Regular policy updates to meet new regulations
  • Transparent data processing practices

Questions About Your Privacy?

If you have any questions about our privacy policy or how we handle your data, please don't hesitate to contact us at:

[email protected]